Terranova Abbigliamento Frosinone, a clothing store located at Via Dei Monti Lepini in Frosinone, Italy, offers a delightful shopping experience with its wide range of clothing options. Known for its impeccable attention to detail, this well-stocked store has become a favorite for many customers. The friendly and helpful staff, led by the knowledgeable Mirco, ensures that every customer feels valued and satisfied. The store features fantastic changing rooms, complete with a relaxation area for weary companions. Additionally, the children's department is well-stocked and equipped with a TV, providing a pleasant experience for parents and their little ones. Terranova Abbigliamento Frosinone prides itself on offering trendy and fashionable clothing options, making it the go-to destination for those who want to dress up and feel pampered. It comes highly recommended by its loyal customers. With fair prices, a convenient location, and efficient service, this store promises an enjoyable and satisfying shopping experience.
Reviews
How cold is it!!!
Although the staff is very helpful and kind, I have never suffered so much from the cold in a store. Today the temperature outside was close to 0 and the doors were wide open with no heating even on, which really seems like an exaggeration to me. Trying on the clothes was impossible! Poor shop assistants!!!!
Definitely negative experience.
After taking several things to measure,
- thanks also to the help of a very kind and helpful sales assistant - I entered the dressing room, but I wasn't able to measure any items due to the cold.
I apologized to the sales assistant for the time I had wasted and left without purchasing anything, precisely because, in fact, it was impossible to even think about undressing in that temperature.
Very kind, courteous and helpful staff... you can find everything for everyone... So why only one star? Well because of the cold we suffer inside the shop: doors always open and heating off. How can you try something in that cold... I'm sorry about the orders.. if I ever go back in the heat even if it's a shame because I would have liked to shop for winter clothes.... TURN ON THE HEATINGSIIIIIIIII....
Nice assortment and friendly staff, but I wasn't able to try on the items as the heating was totally turned off!!! This is not acceptable, this is already the second time the place is freezing! I will never buy from this store again....
My daughters' favorite shop. They always find something nice there! Customer loyalty is good with credit that accumulates with each purchase.
Too bad I can't give less than one star.
The terrible review is not for the brand/chain but for the Frosinone store
It is absurd that a customer with a "card" valid throughout Italy cannot exchange in this shop an item purchased in another shop (specifically in Milan) in compliance with the deadlines (the receipt was from 8 days ago) just because as reported by the sales assistant, the one in Frosinone is a "private" shop.
I don't understand how this is possible given that the card made in Frosinone was accepted in Milan without problems, personally a chain is a chain, a brand is a brand throughout Italy.
Result: lost customers and shop not to be recommended
Unfortunately the owner's response is not politically correct because as reported by the shop assistant in Anagni or in other "official" shops they would have changed the goods... but not in Frosinone because it is a "private" shop.
When responding to a customer you need to be correct
Efficient, polite, helpful staff.
The clerk, if I'm not mistaken, is called Mirco, very knowledgeable.
Well done
It's a wonderful shop, very kind staff, you can find delicious and trendy things, my favorite shop
Definitely negative experience.
After taking several things to measure,
- thanks also to the help of a very kind and helpful sales assistant - I entered the dressing room, but I wasn't able to measure any items due to the cold.
I apologized to the sales assistant for the time I had wasted and left without purchasing anything, precisely because, in fact, it was impossible to even think about undressing in that temperature.
How cold is it!!!
Although the staff is very helpful and kind, I have never suffered so much from the cold in a store. Today the temperature outside was close to 0 and the doors were wide open with no heating even on, which really seems like an exaggeration to me. Trying on the clothes was impossible! Poor shop assistants!!!!
Location
Via Dei Monti Lepini, 03100 Frosinone FR, Italy
Hours
-
Updating...
Liked by Others
Tecno Wood Srl - Brico Legno Store
10 reviews
Via Ettore D'amore, 26, 73012 Campi salentina LE, Italy
Arredamenti Riuniti - Mobilificio Bergamo
16 reviews
Via Pietro Nenni, 51, 24050 Calcinate BG, Italy